Frequently Asked Question (FAQ)

We specialize in instructional design, digital eLearning solutions, custom course creation, facilitator training, and consulting services. Whether you need an engaging eCourse, a comprehensive training program, or guidance on your instructional design strategy, we’ve got you covered.

Our clients include educators, businesses, and organizations looking to create impactful learning experiences. We collaborate with both individuals and teams, tailoring solutions to meet their unique goals.

We follow industry best practices in instructional design and leverage proven methodologies to ensure every product is engaging, effective, and learner-focused. Our process includes thorough consultation, collaboration, and feedback at every stage.

Absolutely! We specialize in converting existing content into interactive and visually appealing digital courses. We’ll work with you to enhance the material, ensuring it aligns with your goals and engages your audience.

Project timelines vary depending on scope and complexity. After an initial consultation, we provide an estimated timeline tailored to your project’s needs.

Yes! We provide training programs to help facilitators and educators deliver courses effectively, whether in-person or online.

Pricing depends on the scope, complexity, and timeline of the project. We offer flexible packages to fit various budgets and will provide a detailed quote after discussing your needs.

Yes, we offer post-project support, including updates, maintenance, and troubleshooting, to ensure your learning products remain effective and up-to-date.

Getting started is easy! Simply book a Free 15-Minute consultation with our lead designer to discuss your needs and goals.

Consultation fees for initial discussions or strategy sessions are non-refundable.

• A 50% deposit is required to secure your project.
• Deposits are non-refundable once work has commenced, as they cover initial research, planning, and design efforts.

• If you cancel a project before work begins, you are eligible for a refund of your deposit minus a 10% administrative fee.
• If you cancel a project after work has started, refunds will be prorated based on the percentage of work completed.

• Refunds are not available once a project has been completed and delivered.
• If you are dissatisfied, we will work with you to make reasonable revisions as per our revision policy (outlined in your contract).

Purchases of digital products (e.g., templates, courses) are non-refundable due to the nature of digital goods.

Refunds for exceptional circumstances (e.g., delays on our part) will be evaluated on a case-by-case basis.

• To request a refund, please contact us at info@inspiredu-design.com within 14 days of the project's cancellation. Include your project details and reason for the refund request.

Our services include a specified number of revisions as outlined in your project agreement. Additional revisions requested outside of the agreement will be billed at an hourly rate and are not refundable.